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We collect the following categories of personal information: (a) directly from you, such as when you sign-up as a member or send communications to us; (b) from social media features provided by third-party social media platforms (such as Facebook and Twitter) if you interact with these features; (c) if our Service is offered to you through your employer, we may collect information about you from your employer; (d) from third-party mobile applications and devices (such as fitness wearables or other health or wellness monitoring devices) if you allow these applications and devices to share information with us or our Service; (e) from your device and browser when you use our Service; and (f) from cookies and similar technologies.
We may collect your name, address, email address, telephone number, and birth date.
If you enroll in our Service or purchase goods from us, we collect billing and payment information from you. We may also collect records of your purchasing or consuming histories and tendencies, including Products purchased or considered by you.
We may collect information regarding your weight, eating habits or restrictions, physical activity, and health or medical condition, treatment, or diagnosis (“Health Information”). This may include information you provide directly to us or that is collected through fitness wearables and other health or wellness monitoring devices (e.g., scales). For example, we provide members with the ability to sync with Apple’s HealthKit framework, which provides the ability to access your health and fitness data to help you keep track of your activity in our App on your iPhone and Apple Watch, if you choose. (For more information, see our Apple Health FAQs: https://www.ww.com/us/apple-health-faqs.) Similarly, members have the option to sync information with Google’s Health Connect. The use of information received from Health Connect will adhere to the Health Connect Permissions Policy (see https://developer.android.com/guide/health-and-fitness/health-connect-guidelines/health-connect-policy-requirement-faqs), including the limited use requirements at https://support.google.com/googleplay/android-developer/answer/11995078#limited_use_preview). You can also stop ANW from accessing your information from your wearable or device by changing the settings of your mobile device.
We may collect demographic information such as your address, your gender, your profession, the number of children that you have, and your race and/or ethnicity (“Demographic Information”). We use this information to provide a more personalized experience when you use our Service.
We collect information that you post to our Website and App (including our digital community on Practice Better) or otherwise provide to us (such as through, for example, surveys, focus groups, questionnaires, self-assessment quizzes, and contests). This information may include, for example, photographs, videos, posts, comments, and survey or self-assessment responses. We also collect personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name.
Through our referral tools for informing a friend about our Service, we will automatically send your friend a one-time email containing the information you request to be sent. If you elect to use these referral tools, we will collect from you certain information about your friend such as your friend’s name and email address. We may store that information for purposes of sending the one-time email and as necessary to operate and track the success of our referral program. We will not use your friend’s information for any other purpose. Your friend may contact us at email@example.com to request that we remove this information from our database.
We may record audio and video of our in-person and virtual meetings for quality and training purposes, to improve our Service, and for other business purposes.
We may collect device information when you visit our Website or use our App. Device information may include your computer and mobile device type, browser type, IP address, online identifiers, domain names, access times, and geolocation information.
We may collect information concerning your interaction with our Website and App, including when you access our Website or our App and your browsing activity (such as which pages you visit, in what order, and for how long). This may include “traffic data” or tracking information provided by the Website’s host or web analytics providers that may be helpful for marketing purposes or for improving our Websites, App, and Products.
We may draw inference form the information identified above that may reflect your preferences, characteristics, or interests.
The payment details, Health Information, and Demographic Information that we collect (as described above) may qualify as “sensitive personal information.” We collect and use sensitive personal information to: provide our Service to you, including personalizing the information you see on our Service (where such use is reasonably necessary and proportionate); ensure the security and integrity of the payment process and our systems; undertake activities to verify or maintain the quality or safety of our Service; detect, prevent, and investigate security incidents and other malicious, deceptive, fraudulent, or illegal actions; and to ensure the physical safety of natural persons. We also use Health Information and Demographic Information to develop profiles of our members and potential members and use these profiles to market our Service to members and potential members.
We partner with third parties to display advertising on our Website and to manage our advertising on other sites. These third parties may use technologies such as cookies to gather information about your activities on this Website and other sites to provide you advertising based upon your browsing activities and interests.
You can learn more and opt out of advertising cookies and certain analytics cookies by clicking the “Do Not Sell or Share My Personal Information” link at the bottom of our Website.
Life is complicated enough. Healthy should be beautiful and it is in the Beautifully Well Lifestyle Program. Learn more on Monday, October 2nd at 12pm.